Matrix

The fully-integrated Web-based clinical and financial enterprise software system for eldercare.

Quickly learn and easily use Matrix^®, a Web-based clinical and financial software system designed to ease the burden on your staff, to manage daily resident care and business operations.

Matrix is designed to handle the functional, clinical, and billing needs that all eldercare organizations expect from a modern software application. At the same time, its infrastructure supports organizations with multiple locations through a sophisticated model that allows for a single company database, shared master tables across the organization, and rollup reporting (by state, district, region, company, or user defined groups of facilities) to efficiently manage your business. Whether you are a single home or one of the largest companies in the industry, Matrix is designed to meet your needs.

Full Integration with Clinical Data

Clinical and financial users share one point of data entry for all census and resident demographic information. This structure results in consistent and accurate records that only need to be edited once if changes are necessary. Resident Messaging within the system facilitates communication, alerting the appropriate parties to updates and changes that have occurred in the system. Medicare A and Medicare Advantage RUGS information also flows seamlessly from the clinical application, ensuring accurate payer billing.

Accounts Receivable

Matrix enables you to build business office rules into the system, creating consistent billing across residents and payers. Custom billing of insurance setups, such as copay days and rates, can also be customized by resident, allowing you to customize one payer's billing for the different plans available to residents. Researching a resident account is easy with our user-friendly Account Detail page, allowing you to search by service date, transaction date, and payer. Balances are easily accessed, as our system never archives prior balances. Reports and statements are also available for current and prior periods.

Automated Data Entry

Eliminate time spent entering ancillary charges and payer remittances by automatically uploading charges and cash into the system. Ancillaries can be uploaded from third party systems such as therapy or bar coding systems, as well as from an Excel spreadsheet. Payer remittances can be uploaded from any payer sending them in the 835 format.

Charge calculation

You can run our Charge Calculator as frequently as necessary. Any change occurring in the system that impacts resident AR will trigger a resident for billing re-calculation. The system also performs accurate and comprehensive retro billing, and allows for discharge billing.

Resident Notes

Create custom categories to add notes and record relevant information pertaining to resident accounts. These notes can also be included when running an aging or statement.

Claims Management

Matrix Claims Management (powered by ePREMIS) has broad editing capabilities, with all Medicare, Medicaid, and numerous Third Party payer edits built into the system, as well as compliance edits such as CCI (Correct Coding Initiative). These edits significantly reduce rejections and rebilling, resulting in faster reimbursements and the ability to raise first time acceptance rates, improving cash flow. Claims Management can also receive claim status information directly from the payer as well as payer reports, in addition to having its own broad reporting capabilities. View the Matrix Claims Management brochure (PDF) for additional details.

Month End Close

Validations within the system ensure that the month is closed with the appropriate data integrity. Examples include ensuring the General Ledger transaction created by Accounts Receivable is balanced, resolving all billing errors, fully distributing all cash deposits, and much more..

Resident Trust

Our Resident Trust module enables users to track resident funds easily, and its separate month end close contains validation checks. Create reports on activity performed in the Resident Trust module easily, including quarterly statements.

Collections

Our robust Collections module enables users to set up specific collections criteria within Matrix. Once a resident qualifies as "in collections", the system will then create a series of user-defined tasks to be resolved by collections users. Reporting includes Collections Aging, Collector Statistics report, and Late Tasks report.