"One of [MDI Achieve’s] systems, Matrix, was implemented in more than 60 of Five Star’s long-term care communities. They provided industry knowledgeable experts that worked on our behalf to ensure the project was completed within the identified timeframe and budget. Based on its repeated successes [MDI Achieve’s] role as an independent software vendor has grown to one of a highly leveraged resource for Five Star."

Johnathan Hood
Director of IT
Five Star

"We have witnessed tremendous success for our facilities with [MDI Achieve’s] products. We are convinced that Matrix will provide additional functionality and ease of use to help us offer a more productive environment for staff, which will ultimately provide an even better quality of life for our residents."

Neil Johnson
Controller
Rennes

"In our first year using On-Line Advantage, our facility was able to generate $125,000 in extra income and cut our payroll from $1 million to $775,000...It has made us more efficient in capturing higher RUG scores and tile levels...(Accounts) Receivable has made us more efficient in collections and billing. Payroll has made it so much easier to monitor payroll costs and employee productivity."

Kathie Stocks
Rice Springs Care Home

"Everyone at [MDI Achieve] has made all of us here at Prestige feel like we’re their only customer."

Jonna Anderson
Controller
Prestige

"Thanks to REPS Leads, I am closing an additional four sales per month."

"We chose Matrix because we sought a long-term solution. We looked for a system that supports electronic health records and remains on the forefront of new technology for years to come. We are confident Matrix is that system."

Michael Olmstead
Assistant Administrator of Support Services
Providence Park

"On-Line Advantage software is... efficient and easy to learn, and the flow from one module to another really makes my job a lot easier... I really appreciate that [MDI Achieve] works so hard to keep the program up-to-date."

Joy Karasti
Business Office Manager
Gogebic Medical Care Facility

"Matrix is very user friendly. It is simple to maneuver around the site to gather the necessary information. The training program is thorough and provides an interactive learning process...Staff and residents greatly benefited from the implementation of Matrix."

Karen Dailey
RN LNHA
Shelbyville Manor

"The increased functionality in the PathLinks AR reports is very helpful. The Webinars are great! I will be utilizing these in the field for all facilities."

Scott Thomas
Director of Accounting
Infinia Healthcare

"It’s the easiest system I’ve ever encountered. Someone that has never used a computer can use this system and use it well. Some systems are awkward, but Matrix is sequential."

Marion Neuhaus
DON
Classic Residence by Hyatt at Lakeside Village

"REPS helped us determine we were undercharging more than $100,000 per year for care that was already being provided."

"Matrix is very simple to use. You have a good product and wonderful trainers."

Cheryl Verschelde
Administrator
Divine Providence Health Care

"Prior to changing to [MDI Achieve], our clinical reporting software was a mess. The installation, data migration, training and implementation of your software were painless and efficient."

Appalachian Christian Village

"The representation we have received from [MDI Achieve], whether it be support, critical information requests or sales has been outstanding. Achieve strives to maintain high quality products. They stay on top of specific state specifications and federal requirements."

Bethany Riverside

"PathLinks makes posting cash much quicker! Love it. And the webinars are very useful."

Executive Assistant
Centura Health Senior Services

"We really like the PathLinks MDS Query report, improved QI/QM reports and the PO labels. The webinars and clinical bulletins are great!"

Kim Ammerman
RN, Nurse Informatics Specialist
Elderwood

"Your staff is great! They are always going above and beyond. Of all the software and computer support lines I call, [MDI Achieve] is by far the best."

Apostolic Skylines

"Since the implementation of the PathLinks application, we have significantly improved management reporting thus examining costs; optimized our executive reporting for the board; improved cash flow through ancillary charge capture, enhanced billing, account administration; complied with all regulatory requirements; and distributed workloads."

The Village at Manor Park

"Our facility has been extremely pleased with everyone from [MDI Achieve] - the support is wonderful, friendly, knowledgeable."

Mapleton Community Home

"The type of response we get from you is like no vendor I've ever dealt with. My team and I support over 30 different applications and I can say hands down you are the best support group we've worked with."

Asbury Services

"Just wanted to let you know how happy I am with the On-Line Advantage program...I also want you to know how good your staff has been in providing support. The timeliness is great and they are very friendly and helpful!"

Tina Weber
Billing Manager
Putnam Acres Care Ctr

"I deal with a lot of different vendors in the course of my job and [MDI Achieve] is most definitely at the top of my list for best customer support, attitude, willingness to help and always, always going the extra mile for the customer!"

Connie Terry
Information Systems
Sun Health

"I have not had time to try out all the new things I learned at the (Advanced Training) meeting. I hope I will be able to attend the yearly meeting, it was a fun time...Really enjoy the time to get to know everyone; it makes it easier to call when I can put a face to a name."

Joleen Goergen
Director of Nursing Service
Sunset Knoll, Inc.

"[MDI Achieve's] Customer Service is reliable...The support staff is knowledgeable, courteous and friendly... You still get a human being when you call [MDI Achieve], rather than voice mail."

Edith Pariseau
Bookkeeper
Norlite Nursing Center

"We don’t know how we managed before we had REPS."